Captiva Conglomerate Case Study Analysis

Major Facts ?System specifications non clearly regulated ?Contract wording is partial to S. O. packet ?Spares counsel mental faculty is a disaster ?Spares management module currently complex and un-useable/outdated ? Spares management module privy schedule ?Regional and motley schedule management system behind schedule ? S. O. parcel run through allotted financing ?The system bundle specifications were not drafted by S. O. Software violence Major Problems The contract was not reviewed by appropriate personnel prior to contract award ? The spares management module is 4 months behind schedule ? The spares management system requirements is a hassle ?The spares management module does not bear relevant data ? The regional and centralized inventory management system is 10 months late ? The contract calls for best effort, whenever feasible ? The 1 million called for in the contract is used up ?17 un-priced change orders The specifications looked like they were drafted by SOS , but Jana (IT manager) had initialed each page Solutions outdo Solution Contract Renegotiation and Restructure Advantages ?Bring in the SME (Subject Matter experts) to relook the concepts behind the contract. Restructure the contract based on existing monies to provide the display case of service required. While leverage the existing contract with the current marketer may cause for some additional funding it provides the current seller a change to improve on its product.Providing the current vendor is agrees with the reconstitute this avenue is the most preferred in order minimize change and downtime of the current system. ?This approach allows the company to restate or clearly define the specifications, needs and current objectives, necessary to predict future comprise and nurture invest the time, tools, and expertise necessary to ensure they get workable software systems. Disadvantages ?The current vendor S. O.Software may not be un-able or spontaneous to work with the comp any in order to re-negotiate the existing contract. ?A naughtily executed re-negotiation strategy can destroy a valuable kin which may hinder the companys ability to move preceding with the supplier. The negotiations approach must take on the altitude of a win-win occurrence in order to provide the company with a incentive to re-negotiation. tack on Solution T4C, Termination of Contract Advantages ?Captiva Conglomerate is able to cut the losses with the S.O. Software Company accurately re-define the specifications provide an accurately cost outline and procure a new company that is able to design a systems in accordance with the requirements within the allotted time while provide a customer service approach to address any issues that exponent arise. ?The ability to exit transactions with S. O. Software could have significant cost savings to Captiva Conglomerate rather than waiting for the contract to end and nonrecreational for poorly performed services. Disadvantage Depend ing on where the contract is currently in its aliveness cycle stage may cause for compensation to S. O. Software that is fitting to cover any loss of profits over the remaining rove term. ?Termination will also damage the companys record with current and future businesses world. ?The company may risk a running or protest because of the foggy nature of the best effort tautology generally demands a factual determination as to its meaning. IMPLEMENTATION The scratch step would be to completely re-examine the software requirements and request a new specification document based on current needs.Secondly, I would implement an acquisition team to include program officers, contract specialist, IT personnel, finance, sound and any other relevant personnel in order to mull a performance work statement (PWS) conducive to the program. Third, engage the S. O. Software regarding current issues and concerns regarding the existing contract (simply why we have a unavoidable to relook the co ntract i. e. , the two systems being 4mos and 10mos behind, constant changes to the specs which led to eat funding), then propose the new contract in a bearing and fashion that provides a win-win for all vested parties.